Flawless Technology is a trendsetter among business process outsourcing in India. We have a robust infrastructure and cutting-edge technology to manage all our projects. We are divided under 3 main heads which are inbound, outbound, and back-office services. Our call center professionals are well-qualified and talented to handle calls in a professional way. The experts are offered in-house training starting from greeting the customers over the phone, calls pertaining to surveys, verifications, lead generation, collections, and sales.
Control the activity of your hosted contact center and make business insights with a customizable daily and periodic dashboard of call performance and trends.
Ensure smooth business functioning with inbound call center solution. Handle up to 50 calls concurrently and track numbers as per need.
Hear calls in real time, share important inputs with your agent on an on-going call and take over a conversation.
Diminish customer waiting time with smart call routing to the next available agent. Also, direct calls to your personal number.
Flawless Technology allows organizations to enhance their call center efficiency by offering best performance reports. This helps executives to know call traffic, control trends and see areas that may need more attention. We have call center locations across the world that make it easy to establish round the clock service.
Flawless Technology is a full-service IT Company and a certified team of experts who are specialized in developing, strategizing, and executing the objectives Team Flawless have been very professional during the course of the project and have the best skill set which allows them to perform to a high a standard. Their can-do attitude was very helpful in situations.